- Customer Service
- Payment, Pricing & Promotions
- Shipping Transit Times
- Shipping & Handling
- Return Policy
- Privacy Statement
Business Hours: Monday – Friday: 10am – 6pm PST
*Please allow 24 business hours for a response
• American Express
• Master card
TO DIE FOR reserves the right to change prices at any time. Purchase prices are final at the date of purchase.
• UPS Ground (Default Option) - Shipments vary upon what state its going to. Usually about a maximum of 5 business days.
INTERNATIONAL - Please note: We do our best to keep Customs costs down, however customers shipping orders to destinations outside the United States are responsible for all taxes, duties, tariffs and fees in addition to adhering to all applicable customs laws and restrictions associated with the import of products into that country from the United States. Because these laws and fees can change over time, To Die For Clothing encourages customers to check with the applicable Customs offices before placing an order. To Die For does not add any of these fees to orders before checkout. To Die For will not reimburse the Customer for any portion of the price of goods purchased, the cost of shipping, taxes, customs or any other fee on orders undelivered due to recipient refusal.
Please contact: email@example.com if you have any questions.
All orders must be authorized for return before they are sent through mail. Please do not send you order for return without authorization. If your order is sent to us through mail without proper authorization, we reserve the right to keep your order and your order will not be sent back under any circumstances. To get authorization on a return, please contact us via e-mail, have your order number available which is located on the invoice sent with your item(s) and you will be sent back an authorization for your return. Contact us via e-mail at: firstname.lastname@example.org
Items must be in their original form (unworn, with tags, and/ or individual packaging). The packing slip and return authorization form must be included. We reserve the right to refuse a refund/ exchange if the items have any signs of wear, misuse or damage.
On all returns, original shipping cost will not be reimbursed. All returns require a FEE of $8.00 for U.S. Orders and $25.00 for International Orders (cash or money order made out to TO DIE FOR) be sent with the item(s) to cover shipping costs. If your return is authorized and the error is made on our portion of your order then the shipping cost will be waived. Clearance, and sale merchandise are FINAL sales. No returns. Returns take approximately 1 week for processing after your return is received at our warehouse. We appreciate your patience.
To Die For Clothing will not rent or sell your e-mail address for any reason. We may disclose information about you to other members of the To Die For Clothing family and as required by law. We do not share credit card information with third parties except for the purpose of processing payment for products you've ordered and as required by law.
If at any time you would like us to delete any of your personal information on file, please email us at email@example.com customer service or call us at (949)574-4000. Please be sure to include your e-mail address, full name and password.